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Sterling optical in Farmington New York has the worst customer service i have ever witnessed. I went for new contacts and after my exam they tried telling me that i would have to pay 200 dollars more then what they said when i called. This lady should mind her own...
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Anonymous
customer service

Its to bad a grown man needed to be so rude not only to the staff, but also to his own mother...

#233700
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Using my union insurance, I got a pair of glasses with bells & whistles for which I paid a few hundred dollars over and above the coverage, believing I'd have them for a few years. Immediately, the glasses cracked. The store replaced the lenses but the glasses...
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#177116
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I was told I needed glasses before I could start a job. Could get in at Sterling Optical the soonest--the next day. They told me my glasses would be ready by Thursday. Well, now they might be in by Friday--depending when UPS delivers them. I'm supposed to get vision...
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Anonymous
Sterling Optical Does LIE!

I brought these frames from sterling optical and they did a bad job on putting one of the lenses into the frame. I went back to ask if they could fix that and the salesperson ...

#141713
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My son went to Dr. Mann's office (a part of Sterling Optical) for an exam and contacts. We were told they would be there in a couple of weeks . After two weeks, I called the office and the receptionist told me she hasn't billed the the insurance yet, but she...
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Anonymous
BT

Dr Mann NEVER worked for or with Sterling Optical ~ her office was beside Sterling Optical ~ two seperate businesses !

Anonymous
patient

This office is very unprofessional. The receptionist discusses personal patient info in front of other patients!!!

#114174
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